Privacy policy

Privacy & Data Protection Policy

Effective Date: January 21, 2026

This Privacy & Data Protection Policy describes how LiftWear collects, uses, stores, and protects personal information obtained from users who access our website, place orders, or interact with our digital services.

This policy applies to all visitors, customers, and users of the LiftWear website and related services.

By accessing or using our website, you confirm that you have read, understood, and agreed to the practices described in this policy. If you do not agree, you should discontinue use of our services.

1. Information We Collect

We collect information necessary to operate our business and provide our services efficiently. This information may include:

Personal information, such as full name, email address, phone number, billing and shipping details, and payment-related data.
Order and transaction information, including purchase history and customer preferences.
Technical data, such as IP address, browser type, device information, and usage behavior collected through cookies and similar technologies.
Customer communications, including messages, support requests, and feedback.

2. How We Use Your Information

Your information is used solely for legitimate business purposes, including:

Processing and fulfilling orders.
Providing customer support and communication.
Improving website performance and user experience.
Sending service-related or promotional communications, when permitted by law.
Preventing fraud, misuse, or unauthorized access.
Complying with legal and regulatory obligations.

3. Cookies and Tracking Technologies

LiftWear uses cookies and similar technologies to enhance website functionality, analyze traffic, and improve user experience. You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

4. Sharing of Information

Personal information is shared only when necessary and limited to:

Payment processors and financial institutions for transaction processing.
Shipping and logistics providers to deliver orders.
Technology and analytics partners that support website functionality.
Legal or regulatory authorities when required by law.

LiftWear does not sell, rent, or trade personal information to third parties.

5. Third-Party Services and Links

Our website may contain links to third-party websites or services. LiftWear is not responsible for the privacy practices or content of external sites. Users are encouraged to review the privacy policies of those third parties.

6. User-Generated Content

Any content voluntarily submitted by users, including reviews, comments, images, or testimonials, may be publicly displayed. LiftWear is not responsible for how third parties may use publicly available content.

7. Data Security

We implement appropriate technical, administrative, and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure. While we strive to safeguard data, no system can guarantee absolute security.

8. Data Retention

Personal information is retained only for as long as necessary to fulfill operational purposes, comply with legal requirements, or resolve disputes.

9. Protection of Minors

LiftWear’s services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors.

10. Your Rights

Depending on your location and applicable laws, you may have the right to:

Request access to your personal information.
Request correction or deletion of your data.
Withdraw consent for marketing communications.
Restrict or object to certain data processing activities.

Requests can be made using the contact information below.

11. International Data Transfers

Your information may be stored or processed in countries outside your country of residence. When applicable, appropriate safeguards are implemented to ensure compliance with data protection regulations.